Terms of service
OVERVIEW
Welcome to Sophie Boutique! The terms “we”, “us” and “our” refer to Sophie Boutique. Sophie Boutique operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Sophie Boutique is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence.
When using our Services, you may be asked to provide information such as your email address, billing details, payment and shipping information. You confirm that all information provided is accurate, current and complete.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
SECTION 2 – OUR PRODUCTS
We strive to display our products as accurately as possible. However, colours and appearance may vary depending on your screen, device, and settings.
We do not guarantee that the appearance or quality of products will meet your expectations exactly as displayed online.
Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Sophie Boutique reserves the right to accept or decline any order at its discretion.
Orders are not confirmed until payment has been successfully processed and order confirmation is sent. Once accepted, orders may not always be cancelled.
All purchases are subject to our Return & Refund Policy, available on our website.
Orders are for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
All prices are listed in the applicable currency and may change without notice. Prices do not include shipping, taxes, customs, or import duties unless stated otherwise.
You agree to provide accurate payment and billing information and authorise us to charge your selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss passes to you once the order is handed over to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, graphics, logos and design, is the property of Sophie Boutique or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute or use any content without prior written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or content linked from our Services. Use of third-party services is at your own discretion.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Sophie Boutique is powered by Shopify. Shopify is not responsible for transactions made between you and Sophie Boutique. You release Shopify from any claims related to your purchases.
SECTION 10 – PRIVACY POLICY
Your personal data is handled according to our Privacy Policy and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
By submitting feedback, reviews or suggestions, you grant us the right to use such content for business purposes without compensation.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies and to update or cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use our Services for unlawful, abusive, fraudulent or harmful purposes. Violations may result in termination of access.
SECTION 14 – TERMINATION
We reserve the right to terminate access to the Services at any time without notice.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” and “as available” without warranties of any kind, unless required by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Sophie Boutique shall not be liable for indirect or consequential damages arising from use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold Sophie Boutique harmless from claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Sophie Boutique.
SECTION 20 – ASSIGNMENT
We may assign these Terms without notice. You may not assign them without our consent.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Belgium, without regard to conflict of law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
SECTION 24 – CONTACT INFORMATION
Store name: Sophie Boutique
Website: https://sophieboutique.uk
Company address:
Willemshofweg 5
3600 Genk
Belgium
Warehouse address:
25 Baker Street
London W1U 8EW
United Kingdom
Email: contact@sophieboutique.uk
Customer service hours:
Monday – Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)
We aim to respond within 24 hours.
Sophie Boutique is a trading name of Elitas, Mikail.